Security

Website Hacked? We Clean It Up Quickly.

We remove the malware, get you off blacklists and harden the site so the same attack cannot work twice.

Emergency clean-up and recovery

Getting a Hacked Website Back Online, Clean and Secure

A hacked website hurts on several fronts at once: Google may flag or blacklist it, customers lose confidence and data can be stolen. Whether your site is spreading malware, sending visitors to dubious pages or has been defaced outright, our emergency recovery team can take over. Rather than patching what is visible, we carry out a forensic clean that tracks down every malicious script, backdoor and hidden weakness the attackers planted.

The work starts straight away and goes deep. Every file and every database record is checked, malware is removed, injected SEO spam is cleared out and broken settings are repaired. With the site clean, we harden it against repeat attacks by reinforcing core files, locking down the database and patching vulnerabilities. Finally we submit review requests to search engines so the “This site may be hacked” warning disappears and your reputation recovers as quickly as possible.

What the Recovery Covers

Full malware removal

Our security engineers scan the whole website for malware, viruses and any other malicious content, then remove every trace of the infection with specialist tools.

Finding how they got in

A detailed audit of your code, plugins and server settings shows exactly how the breach happened, so we can close that gap and any others that could be used later.

Hardening after the clean-up

Once recovery is complete we add stronger defences, including a firewall, an SSL certificate and proactive monitoring tools, to keep the site safe from future weaknesses.

30 days of monitoring

For 30 days after recovery we watch the website for suspicious activity or reinfection. You also receive a written report on the work carried out and our recommendations for keeping the site secure.

Why Turn to BIGBANG ITS

Experienced engineers

Our security team has years of practice resolving breaches for businesses large and small.

Fast turnaround

Urgent cases go to the front of the queue, keeping downtime and lost revenue as low as possible.

Protection that lasts

Recovery is only half the job; we also give your site solid defences that reduce the chance of another attack.

Nothing hidden

Our reports explain the cause of the attack, every fix we applied and practical steps to keep the site secure.

For Qatar

Hacked Website Recovery for Qatari Businesses

What to expect when your site serves customers in Qatar.

Possible exposure of personal data

If the attackers may have reached customer records, Qatar's personal data protection law (Law No. 13 of 2016) can place obligations on you. Our report sets out what was accessed and when, which helps your legal advisers decide on next steps.

Arabic pages checked too

Bilingual sites can hide injected spam or redirects in the Arabic or right-to-left pages that nobody on the English side notices. We check every language version, not just the homepage.

Help over the weekend

Breaches often surface when the office is closed. Reach us on Friday and Saturday at info@its.qa or on WhatsApp at ⁦+1 (667) 222-1616⁩.

Remote work, billed in QAR

BIGBANG ITS has no office in Qatar, so recovery is carried out remotely. The job is quoted on request and invoiced in Qatari riyals through our client portal.

FAQ

Common Questions

How long does the clean-up take?

Most infections are cleared within 24 to 48 hours of the work starting.

Can you stop it happening again?

Yes. We find and close the way the attackers got in, then add hardening and monitoring to prevent reinfection.

Will you remove the Google “This site may be hacked” warning?

Once the site is clean, we request a review from the search engines so the warning can be lifted. The final decision and its timing rest with the search engine.

What do you need from us to begin?

Access to the website and its hosting account so we can inspect files and the database. We work remotely, so nobody has to visit your premises.

Our site is in Arabic and English. Do you clean both versions?

Yes. Every language version and right-to-left page is scanned and cleaned, because injected code often hides in pages that are visited less often.

How is an emergency clean-up billed for a company in Qatar?

Contact info@its.qa or WhatsApp ⁦+1 (667) 222-1616⁩ for a quote. The work is invoiced in QAR through our client portal.

Get urgent help now.

Not sure what happened to your site, or need something specific? Send us a message and we will respond quickly.