Logistics ERP
A single cloud ERP made for freight forwarders, covering freight, warehousing, transport, customs, containers, accounting and CRM, in Arabic and English, with UAE VAT built in.
Run All Your Logistics Operations From One System
BIGBANG ITS ERP is designed only for freight forwarding and logistics firms. It links nine core operations in one cloud platform, so every department works from the same data.
The Modules a Logistics Company Relies On
Specialist modules that share one database, built to make shipping and logistics work faster and with fewer errors.
Freight Management System
Follow each shipment from the quotation to the final invoice. Air, sea, land, cross-trade and door-to-door jobs, each with a complete job file and its own profit figure.
Warehouse Management
Locations down to zone, rack and shelf, barcode scanning, and batch and expiry tracking, with support for cold storage and bonded warehouses.
Transportation Management
Fleet control with live GPS tracking, route planning and driver management, plus trip costing that includes fuel, driver and maintenance costs.
Customs Clearance
Keep customs files, attach every required document and follow the status of each declaration, with links to electronic customs portals and government systems.
Container Management
Record every container move, from gate in and gate out to the container yard. Handles NVOCC work and ISO tanks and works out demurrage and detention charges automatically.
Accounting & Finance
Connected to every operation: raise invoices, see profit per shipment, manage agent commissions, suppliers and expenses, and produce financial reports that meet UAE VAT rules.
CRM & Sales Management
From first lead to booked shipment: manage customers, agents and suppliers, prepare quotations for air, sea, land and storage, and track the sales pipeline and contracts.
Messaging Bot Integration
Link operations to WhatsApp and Telegram bots that message customers automatically, send shipment alerts and answer status questions in real time from inside the system.
Shipment Tracking System
Full visibility of each shipment with live status and automatic notices. Customers can check progress whenever they like and are alerted at each milestone, from pickup through customs to delivery.
The Journey of a Shipment
One automated flow ties every department together, from the first quotation to the last payment, with no manual hand-offs and nothing lost between teams.
Sample job board (illustrative)
Job # — Type — Route — Profit — Status
JB-4821 — Air — DXB → LHR — $820 — Completed
JB-4820 — Sea FCL — SHA → JEA — $2,100 — In Transit
JB-4819 — Land — AUH → RUH — $310 — Booked
Made for the Way Forwarders Actually Work
Each function was designed for freight forwarding from the start, rather than bent into shape from general-purpose software.
Net profit on each job is worked out automatically by setting freight, handling, storage, customs and transport costs against the invoiced amount.
Air waybills, house and master bills of lading, delivery orders, cargo manifests and arrival notices are produced from the system in a single click.
Run several branches in different countries and deal in any currency at live exchange rates, with UAE VAT handling included.
Connects to UAE e-customs portals, GPS units, barcode scanners and other ERPs, with integrations designed around GCC regulations.
Infrastructure Built for Critical Operations
A modern cloud design that scales, stays secure and remains available for logistics work that cannot stop.
Cloud Architecture
Hosted entirely in the cloud and reachable from any device in any place, with no servers of your own to maintain.
Role-Based Access
Detailed permissions decide exactly what each user, team or branch can view and change.
Arabic & English
A fully bilingual interface you can switch at any moment, with right-to-left layout, localised documents and reports in Arabic.
Automated Backups
Data is backed up continuously and protected with strong encryption to keep the business running.
Works on All Devices
A responsive web app for desktop, tablet and phone, so staff stay connected in the office or at the port.
Open Integrations
Built-in APIs connect the system to customs portals, GPS providers, barcode scanners, shipping lines and freight platforms.
Using the Logistics ERP from Qatar
Forwarders in Qatar can use the same cloud system: it runs in a browser, works in Arabic and English with a right-to-left interface, and handles any currency, including Qatari riyals, at live exchange rates.
Be aware that the tax and customs features were built for the UAE. The VAT module follows UAE rules and the ready-made e-customs links are to UAE portals. For a Qatari company, we review your tax set-up and customs systems during the demo and tell you plainly what works today and what would need extra development.
Shipment and customer records contain personal data, so we can set role-based access to support your obligations under Qatar's Law No. 13 of 2016.
Subscriptions are billed through the client portal, where you can pay in Qatari riyals. To arrange a demo, email info@its.qa or message us on WhatsApp at +1 (667) 222-1616.
Ready to Modernise Your Logistics Company?
Book a tailored demo to see how BIGBANG ITS ERP brings all your operations together, removes paperwork and helps improve margins from the first day.
Talk to our team
Tell us what you need and we will reply by email or WhatsApp within one business day.