Reseller Programme

Resell BIGBANG ITS hosting, domains, 3CX and email under your own brand, buy at wholesale rates and automate the whole cycle from WHMCS — with our team behind you in Arabic and English.

Your WHMCS, Our Platform

Offer hosting, 3CX Cloud PBX, VPS and dedicated servers with your name on them and your prices attached. Install a single provisioning module once; from then on, every order, suspension, upgrade and termination you trigger is carried out on our platform automatically.

Automated From Order to Cancellation

A customer checks out on your website, and from there the two systems talk directly — no tickets, no emails and no waiting for our working hours.

Create

The order sets up the live service on our side and sends its details back to your WHMCS.

Suspend & restore

When your overdue rules suspend or reactivate a customer, the action is passed on to us together with the reason you entered.

Upgrade

Move a product to another plan and the running account is resized to the new limits.

Terminate

A cancellation releases the service at once, and your charge for it ends at the same moment.

Pricing and Margins

Each reseller account has an agreed markup built in. Your WHMCS pulls our catalogue live from the API with that markup already included, so the figure you see is exactly what we invoice. When we change a price you see it straight away — there is no price sheet to update by hand.

Your selling price is entirely your call, and it is never visible to us.

You buy from us and sell to your customers on separate cycles. Many resellers pay us annually while charging their customers monthly, and keep the difference as margin.

Technical Requirements

WHMCS 8.x, plus shell or FTP access so you can upload one directory.

Outbound HTTPS from your WHMCS server to portal.its.ae.

An accurate server clock: every request carries an hourly signature, and a clock that is far off gets its requests rejected.

Allow roughly ten minutes for setup. The module only adds modules/servers/BBReseller and leaves the rest of your installation untouched.

Five Steps to Go Live

Apply

Send your company name, your WHMCS URL and the services you intend to sell. Applications are reviewed within one business day.

Receive your credentials

Once approved, you get a reseller username and an API key. The key is displayed only once, so save it as soon as it arrives.

Install and connect

Upload the module, create one server entry and click Test Connection.

Map your products

Attach our plan code to each product you want to resell and pick the billing cycle we charge you on.

Sell

Run a test order, try a suspension and a termination, then start taking real orders.

Get the Module

Downloading the package costs nothing, and it stays dormant until you hold a reseller username and API key — both issued only after approval.

Already a client? You will find the same file in your client area under Downloads, in the Reseller Program section, next to the setup guides.

Questions Before Applying?

Write to info@its.qa or raise a ticket in the portal. If you would rather assess the integration first, the complete technical guide — operations, plan codes, error codes and troubleshooting — is open to everyone, no account required.

Reselling to Customers in Qatar

Notes for Qatari IT companies, agencies and software houses joining the programme.

Managed through our client portal

Your reseller account, invoices and downloads live in our client portal, which bills in Qatari riyals.

Support in Arabic and English

Escalate a customer’s issue in whichever language it reached you — our team works in both.

Covered over the weekend

Provisioning runs around the clock, and a person is still reachable over the Friday–Saturday weekend when something needs attention.

Where the services run

BIGBANG ITS has no office or data centre in Qatar. If your customers ask where their data is hosted — for example under Qatar’s Law No. 13 of 2016 on personal data protection — ask us for the location of each service.

Talk to our team

Send us your requirements and expect a reply by email or WhatsApp within one business day.